Points to consider:
-
The delivery model in the shipment creation should be one of three options: "DoortoRetail", "RetailtoDoor", "RetailtoRtail"
-
For the three options, the customers can utilize our endpoint "GetSPLOffice" to obtain the full address for that SPL Office/Parcel Location, including the Mowahhad's ID stored in the external code
-
DoortoRetail: the Office or Parcel location address details should be provided in the consignee address details
-
RetailtoDoor: the Office or Parcel location address details should be provided in the shipper address details
-
RetailtoRtail: the Office or Parcel location address details should be provided in the shipper and consignee addresses
-
-
To differentiate the SPL Office from the Parcel Locations in the "GetSPLOffice" API response, the customers can use the field "IsParcelLocation"
-
It's also important to have the correct address type ID passed for the shipper and consignee address, where (3 for Parcel Locations and 4 for SPL Offices)